Question 1

Is it safe to visit Pristyn Care clinic or hospital during Covid-19?

Accepted Answer

Yes, it is completely safe to visit Pristyn Care clinic or hospital. Pristyn Care has placed the highest standards of safety and hygiene practices while treating or diagnosing any patient. Pristyn Care has arranged for temperature screening at the gates of every clinic and hospital. A dedicated screening personnel is placed at every clinic with a thermometer, face mask, sanitizer, hand gloves and protective gowns. Sitting arrangements with a social distance of 5-6 feet have been made for all patients and attendants. All the clinics and hospitals are sanitized on a daily basis. Disposable bed sheets and couch cover only shall be used and the same shall be disposed off after every round of patient visit. Doctors/ surgeons do not start any treatment without wearing necessary protective gears.

Question 2

Does Pristyn Care provide any emergency surgical treatment?

Accepted Answer

No, Pristyn Care does not attend to any kind of emergency surgeries. Pristyn Care only performs elective surgeries (surgeries that are scheduled in advance because it does not involve a medical emergency.)

Question 3

Does Pristyn Care have its own hospitals?

Accepted Answer

No, Pristyn Care does not own any hospital. Pristyn Care works in association with other hospitals. Pristyn Care doctors/ surgeons perform the surgeries leveraging the medical infrastructure of the associated hospitals.

Question 4

Can I consult with a doctor online?

Accepted Answer

Yes, Pristyn Care offers online doctor consultation. With online consultation in place, patients can now consult a doctor based on their specialization from anywhere, anytime as per the available slots. Our patients can opt to talk to our doctors via call or online chat to discuss their health issues. Our doctors thoroughly understand the patient’s issue and provide them the necessary medications and tests.

Question 5

Does Pristyn Care have insurance coverage for all surgeries?

Accepted Answer

Pristyn Care assists you in getting the insurance approval done within 30 minutes. Pristyn Care is not an insurance regulatory. Your insurance coverage depends on the health insurance type (personal, corporate) and the terms and conditions set by the insurance provider. Our insurance team helps you get the maximum benefits of your policy and makes sure that while availing the insurance, you have all the payment options – cashless and reimbursement payment (depends hospital to hospital).

Question 6

Does Pristyn Care provide a second opinion for any disease?

Accepted Answer

Yes, you can avail second medical opinion by specialised doctors for all diseases. Our doctor tracks your pathology reports, your post-operative report (if you had a surgery earlier), your discharge summary (if you were hospitalised earlier for the disease), your current treatment and medication plan, and guides you with the required/ new treatment course ahead.

Question 7

How Pristyn Care takes care of patients on the day of the surgery?

Accepted Answer

On the day of the surgery, a dedicated ‘care buddy’ is assigned to every patient. ‘Care buddy’ is a unique concept of Pristy Care. The ‘care buddy’ is responsible for carrying out all important tasks and paperworks while the patient goes through the surgery.

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