Lybrate Inc, USA ("Lybrate", "Company", "We",
"Our" or "Us") is the owner of www.lybrate.com
and the Lybrate mobile application (the URLs and mobile
application together referred to as "Websites" and
individually a "Website"). The terms 'You' or 'Your'
refer to You as the user (whether You are a Registered User,
Unregistered user or an HCP) of the Website or of the services
offered by the Website ("Service").
Lybrate is
committed to Your privacy. This privacy policy ("Privacy
Policy") applies to the collection, use, storage, processing,
disclosure and transfer of Your Information (defined below) when
You use the Website and/or the Services.
- 1. CONSENT
- 1.1. By clicking on the "I
accept' button at the end of page containing the Terms of Use
or by providing us Your Personal Information or by making use
of the features provided by the Website, You hereby consent to
the collection, storage, processing, disclosure and transfer of
Your Information in accordance with the provisions of this
Privacy Policy.
- 1.2. You acknowledge that
You are providing Your Personal Information out of Your free
will.
- 1.3. You have the option not
to provide us the Personal Information sought to be collected.
You will also have an option to withdraw Your consent at any
point, provided such withdrawal of consent is intimated to us
in writing at hello@lybrate.com.
If You do not provide us Your Personal Information or if You
withdraw the consent at any point in time, We shall have the
option not to fulfill the purposes for which the said Personal
Information was sought and we may restrict You from using the
Website.
- 2. CHANGES TO THE PRIVACY
POLICY
- 2.1. We may update this
Privacy Policy from time to time. There is a tab at the end of
the Privacy Policy which indicates when the Privacy Policy was
last updated.
- 2.2. When We update Our
Privacy Policy, the next time You visit the Website, the
Website will provide a message which will intimate You of the
amendments to the Privacy Policy. You will be required to
provide Your consent to the amendments before You proceed. If
You do not agree to the amendments, please do not use the
Website any further.
- 3. WHAT PERSONAL INFORMATION
IS COLLECTED FROM YOU?
- 3.1. The kinds of
information that We collect about You include Personal
Information and Non-Personal Information. Personal Information
and Non-Personal Information are collectively referred to as "Information".
- 3.2. Personal Information is
data collected that can be used to uniquely identify or contact
You. Personal Information for the purposes of this Privacy
Policy shall include, but not be limited to:
- (i) Name,
- (ii) Birth date,
- (iii) Email address,
- (iv) Gender
- (v) financial information
such as Bank account or credit card or debit card or other
payment instrument details ;
- (vi) physical, physiological
and mental health condition;
- (vii) sexual orientation;
- (viii) medical records and
history
- (ix) Login ID and password,
- (x) Location,
- 3.3. We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required.
- 3.4. We may also collect
information other than Personal Information from You through
the Website when You visit and /or use the Website. Such
information may be stored in server logs. Such Non-Personal
Information would not assist us to identify You personally.
Such Non-Personal Information may include
- (i) Your usage details such
as time, frequency, duration and pattern of use, features used
and the amount of storage used,
- (ii) Master and transaction
data and other data stored in Your user account,
- (iii) Internet Protocol
address, browser type, browser language, referring URL, files
accessed, errors generated, time zone, operating system and
other visitor details collected in Our log files,
- 3.5. Image Information: This app (Doctor Lybrate: Grow & Connect) uploads images in the app in case the user wants to write a post with images.
- Corresponding webview of these features is accessible at below two URLs:
- 1. api.lybrate.com
- 2. doctor.lybrate.com
- Collection
- The images are collected after the user allows access to it in the app.
- Usage
- This app (Doctor Lybrate: Grow & Connect) uploads images in the app in case the user wants to write a post with images which is visible in the doctor community in the app.
- Corresponding webview of these features is accessible at below two URLs:
- 1. api.lybrate.com
- 2. doctor.lybrate.com
- 3.6. Contact List: Use Case: Once a doctor creates a profile, the doctor can invite other doctors by sending them a link. For sending the link, the access to contact is needed. For this, https://api.lybrate.com and its associated APIs are used. We employ robust encryption for both data in transit and at rest, strict access controls, and monitored firewalls to safeguard user data. Intrusion detection systems continuously monitor for threats, while regular security audits and secure development practices mitigate vulnerabilities. These technical measures collectively uphold our commitment to protecting user data at all times.
- 4. HOW WE COLLECT
INFORMATION?
- The methods by which We
collect Your Information include but are not limited to the
following:
- (i) When You register on Our
Website,
- (ii) When You create a
profile on Our Website or as part of Services
- (iii) When You provide Your
Information to us,
- (iv) When You use the
features on Our Website and/or when You use Services,
- (v) When You access Website
or Services,
- (vi) By use of cookies
(discussed below).
- 5. HOW THE INFORMATION
COLLECTED IS USED?
- We collect Your Information
for various purposes, including the following:
- (i) In order to enable You
to use the Website and utilize the Services. For instance, You
may provide Your health related information on the Website in
order to consult privately with an HCP, or You may provide Your
financial information in order to process a payment which You
need to make on the Website.
- (ii) to respond to Your
inquiries;
- (iii) to provide You with
information about products and services available on the
Website;
- (iv) to personalize Your
experience on the Website;
- (v) to help You address Your
problems incurred on the Website including addressing any
technical problems;
- (vi) for proper
administering of the Website;
- (vii) to conduct internal
reviews and data analysis for the Website (e.g., to determine
the number of visitors to specific pages within the Website);
- (viii) to improve the
services, content and advertising on the Website;
- (ix) to protect the
integrity of the Website; and
- (x) to respond to judicial
process and provide information to law enforcement agencies or
in connection with an investigation on matters related to
public safety, as permitted by law.
- (xi) to conduct analytical
studies on various aspects including user behaviour, user
preferences etc
- (xii) to make disclosures as
may be required under applicable law.
- (above uses collectively
referred to as "Purpose(s)")
- 6. HOW INFORMATION MAY BE
SHARED AND TRANSFERRED?
- 6.1. We may exchange,
transfer, share, part with all or any of Your Information,
across borders and from Your country to any other countries
across the world with Our affiliates / agents / third party
service providers / partners / banks and financial institutions
for the Purposes specified under this privacy Policy or as may
be required by applicable law or in case of sale, acquisition,
merger or bankruptcy involving Lybrate.
- 6.2. You acknowledge that
some countries where We may transfer Your Information may not
have data protection laws which are as stringent as the laws of
Your own country.
- 6.3. You acknowledge that it
is adequate that when Lybrate transfers Your Information to any
other entity within or outside Your country of residence,
Lybrate will place contractual obligations on the transferee
which will oblige the transferee to adhere to the provisions of
this Privacy Policy
- 7. HOW WE PROTECT YOUR
INFORMATION?
- 7.1. The security of Your
Personal Information is important to us. We have adopted
reasonable security practices and procedure to ensure that the
Personal Information (protected health information) collected
is secure. You agree that such measures are secured and
adequate. We restrict access to Your Personal Information to
Our and Our affiliates' employees, agents, third party service
providers, partners, and agencies who need to know such
Personal Information in relation to the Purposes as specified
above in this Privacy Policy and provided that such entities
agree to abide by this Privacy Policy.
- 7.2. While We will endeavor
to take all reasonable and appropriate steps to keep secure any
information which We hold about You and prevent unauthorized
access, You acknowledge that the internet is not 100% secure
and that We cannot provide any absolute assurance regarding the
security of Your Personal Information. We nor any of the HCP on
Lybrate will not be liable in any way in relation to any breach
of security or unintended loss or disclosure of information
caused by Us in relation to Your Personal Information.
- 8. COOKIES
- We may store temporary or
permanent 'cookies' on Your computer. A cookie is a small piece
of data that is sent to Your browser from a web server and
stored on Your computer's hard drive. A cookie cannot read
data off Your hard disk or read cookie files created by other
sites. Once You close Your browser, the cookie simply
terminates. For instance, by setting a cookie on Your browser,
You would not have to log in a password more than once, thereby
saving time while on the Websites. You can choose whether to
accept cookies by changing the settings of Your browser. You
can reset Your browser to refuse all cookies or allow Your
browser to show You when a cookie is being sent. If You reject
the cookies on the websites, You may still be able to use the
Websites, but it shall be limited to certain minimal
functionality. The only drawback to this is that You may be
limited only to some areas of the Websites or limited to
certain functions of the Websites. Some of Our business
partners may use cookies on the Websites. Please note that We
have no access to or control over such cookies. Lybrate and Our
business partners may use cookies to better personalize the
content, banners, and promotions that You see on the Websites.
- 9. LINKS
- The Websites may contain
links to other third party sites. The third party sites are not
under the control of Lybrate. Please note that Lybrate is not
responsible for the privacy practices of such third party
sites. Lybrate encourages You to be aware when You leave the
Websites and to read the privacy policies of each and every
third party site that collects personal information. If You
decide to access any of the third-party sites linked to the
Websites, You do this entirely at Your own risk. Any links to
any partner of the Websites is the responsibility of the
linking party, and Lybrate shall not be responsible for
notification of any change in name or location of any
information on the Websites.
- 10. CORRECTING INACCURACIES
OR UPDATING PERSONAL INFORMATION
- If Your Personal Information
changes, or if You need to update or correct Your Personal
Information or have any grievance with respect to the
processing or use of Your Personal Information, for any reason,
You may send updates and corrections to us at hello@lybrate.com and We
will take all reasonable efforts to incorporate the changes
within a reasonable period of time. If Your Personal
Information is stored as part of Your profile on the Website,
You can update Your profile on the profile pages of the
Websites.
- You are not allowed to use
the Website or the Services of the Website if any of the terms
of this Privacy Policy are not in accordance with the
applicable laws of Your country.
- 11. COMPLIANCE WITH LAWS
- You are not allowed to use the Website or the Services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of Your country.
- 12. GRIEVANCE OFFICER
- We have appointed a
Grievance Officer to address any concerns or grievances that
You may have regarding the processing of Your Personal
Information. If You have any such grievances, please write to
Our Grievance Officer at grievances@lybrate.com
and Our officer will attempt to resolve Your issues in a timely
manner.
- Lybrate
reserves the right, in its sole discretion, to change, modify,
add or delete portions of the terms of this Privacy Policy at
any time.
