I get pain at back side of the neck where it connects with the right shoulder after a session at the laptop. The pain often travels to the middle of the backbone and to the lower back. I apply volini, but it's a temporary relief. Kindly let me know how I can get rid of it permanently.

Change the process of using laptop hight increase front of face using laptop not downward. And isometric exercise neck and shoulder movements exercises are continue self traction in neck with minimal support neck movement are continue every 15-20 min try this therapy advice and follow not take medicine again used.  

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In this case, put a tennis ball inside the socks and hang it over your shoulder. Ball should be over your upper back or lower neck or wherever it pains and hold the other end of the socks with your right hand. Now lean against tge wall and press your back against tge ball. When you roll all over your back, some points will be oversensitive and tender. Sustain the pressure at those points. Along with that do the stretches for the levator scapulae ,trapezius, rhomboideus. Find these stretches from the internet. Ice compression can also help you reduce the spasm.  

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